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Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Egipto
Árabe, Inglés
Sobre mí
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Habilidades
Reda
USD 35/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Soporte y IT
I will setup or optimize your zendesk
Desarrollo de chatbots de IA
I will consult with zendesk or freshdesk or intercom implementation
¿Quieres trabajar por horas?
Dile a Reda qué necesitas.
USD 35
/
horaExperiencia laboral
Software Operations Regional Manager
Huawei • Tiempo completo
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
26 Reseñas
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1-5 de 26 reseñas
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Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!
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