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Abhi k
@rbinternational
Ecommerce Customer Support and Helpdesk Expert
India
Inglés
Sobre mí
Results-driven Technical Support & Application Support Specialist with over 10 years of cross-functional experience managing international enterprise accounts, cloud-based B2B SaaS applications, and global e-commerce infrastructure (p. 1). Proven track record of diagnosing software integration defects, coordinating level-2 incident escalation, and optimizing platform performance to maximize client satisfaction and retention (p. 1). Adept at managing high-pressure environments, translating complex system issues for non-technical users, and maintaining strict SLA compliance across US processes.
Habilidades
Abhi k
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will be your zendesk customer support and gorgias live chat agent
Gestión de tiendas de E-commerce
I will do amazon, ebay, and walmart customer service, listing, and ads
Experiencia laboral
Customer support
Eco Natural Products
Dec 2019 - Mar 2021 • 1 yr 3 mos
Taking care of customer support for Amazon, ebay store and Ecommerce queries.
customer support
emsow • Freelance
Feb 2017 - Nov 2018 • 1 yr 9 mos
Taking calls from patients and doctors regarding their medical reports, and providing technical support to the EMSOW support system.
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