k
kiri1234

Susanne

@kiri1234
5.0(17)

Level 2

Gorgias Specialist for Shopify

España
Inglés, Alemán
Parte de la información aparece en idioma inglés.
Sobre mí
Gorgias expert building scalable, data driven CX systems for DTC brands. I transform customer service from a cost center into a growth channel by combining automation, AI agents, structured SOPs, and KPI tracking. With 5+ years leading remote support teams, I design efficient helpdesk setups that improve response times, protect revenue, and turn customer experience into a real competitive advantage.... Lee más

Habilidades

k
kiri1234
Susanne
USD 125/hora
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de CRM
I will fully set up your gorgias helpdesk for shopify
5.0(3)
DeUSD 200 / proyectoMás información

¿Quieres trabajar por horas?

Dile a Susanne qué necesitas.

USD 125

/

hora

Porfolio

17 Reseñas
5.0

(17)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
1-5 de 17 reseñas
Ordenar por
Más relevante
    S

    siu248

    Cliente recurrente

    GB

    Reino Unido

    5

    We worked with Susanne to improve our Gorgias setup, workflows and customer service processes, and it has been such a valuable project for our small team. Our setup had grown quite organically over time, so although we had macros, views and processes in place, they weren’t as structured or consistent...

    USD2,000-USD3,000

    $

    5 semanas

    Tiempo

    gig

    Gestión de CRM

    Útil?
    Sí
    No
    S

    siu248

    Cliente recurrente

    GB

    Reino Unido

    5

    Susanne has been extremely helpful in reviewing our Gorgias set-up and wider customer service processes. Her audit was detailed, thoughtful and commercially focused, with practical recommendations. What I appreciated most was that her advice went beyond a basic technical set-up. She looked at how Gorgias...

    USD100-USD200

    $

    8 días

    Tiempo

    gig

    Gestión de CRM

    Útil?
    Sí
    No
    C

    cyril_an

    US

    Estados Unidos

    5

    I very much appreciate the quality of work, the deep knowledge and professionalism. I also, appreciate the proactive communication.

    USD100-USD200

    $

    4 días

    Tiempo

    gig

    Gestión de CRM

    Útil?
    Sí
    No
    Y

    yourdog4

    CH

    Suiza

    5

    sehr angenehme Zusammenarbeit. Toller Artikel, gerne werde ich bei Bedarf den Service wieder in Anspruch nehmen

    Útil?
    Sí
    No
    D
    image-docs

    dominika_tedula

    DE

    Alemania

    5

    Die gewünschten Texte wurde sehr schnell umgesetzt. Der Schreibstil ist genau das, wonach wir gesucht haben. Immer wieder gerne :)

    Útil?
    Sí
    No