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Susanne
@kiri1234
Level 1
Gorgias Specialist for Shopify
España
Inglés, Alemán
Sobre mí
Gorgias expert building scalable, data driven CX systems for DTC brands. I transform customer service from a cost center into a growth channel by combining automation, AI agents, structured SOPs, and KPI tracking. With 5+ years leading remote support teams, I design efficient helpdesk setups that improve response times, protect revenue, and turn customer experience into a real competitive advantage.
Habilidades
Susanne
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Gestión de CRM
I will fully set up your gorgias helpdesk for shopify
Porfolio
16 Reseñas
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1-5 de 16 reseñas
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siu248
Reino Unido
Susanne has been extremely helpful in reviewing our Gorgias set-up and wider customer service processes. Her audit was detailed, thoughtful and commercially focused, with practical recommendations. What I appreciated most was that her advice went beyond a basic technical set-up. She looked at how Gorgias...
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cyril_an
Estados Unidos
I very much appreciate the quality of work, the deep knowledge and professionalism. I also, appreciate the proactive communication.
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yourdog4
Suiza
sehr angenehme Zusammenarbeit. Toller Artikel, gerne werde ich bei Bedarf den Service wieder in Anspruch nehmen
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dominika_tedula
Alemania
Die gewünschten Texte wurde sehr schnell umgesetzt. Der Schreibstil ist genau das, wonach wir gesucht haben. Immer wieder gerne :)
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hanftasia
Austria
Perfekter Service. TOP Expertin im Bereich CBD. Kann die Dienste nur weiterempfehlen. DANKE!!!!
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