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Karla Llanos
@kglez1992
Virtual Assistant, Data Entry, and Ecommerce Support
Estados Unidos
Inglés, Español
Sobre mí
Bilingual Virtual Assistant (Spanish Native | English Advanced) specializing in customer support, chat and email handling, and social media message management. I help entrepreneurs, Shopify stores, and small businesses provide friendly, professional, and timely customer service. I have hands-on experience managing my own online store and digital products, which allows me to understand brand voice and customer needs. Organized, reliable, values-driven, and available to work remotely from mobile, tablet, or computer.
Habilidades
Karla Llanos
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Mensajes y correos electrónicos
I will be your bilingual virtual assistant for chat, email and social media support
Asistencia general
I will be a reliable virtual assistant for your small business
Experiencia laboral
Virtual Assistant & Customer Support – Freelance
Remote • Trabajador autónomo
Feb 2023 - Present • 3 yrs 3 mos
• Provided bilingual customer support (English & Spanish) via chat and email • Responded to messages on Instagram, Facebook, and social media platforms • Wrote professional messages and short customer-facing texts • Managed customer communication for an online store using Shopify • Organized inboxes and followed up on customer inquiries • Maintained a friendly, respectful, and professional tone aligned with brand values
E-commerce Store Owner & Digital Product Creator
Kick It Out • Trabajador autónomo
Nov 2022 - Present • 3 yrs 6 mos
• Created and managed product listings on Shopify • Wrote clear product descriptions and customer messages • Designed digital products and visuals using Canva • Handled customer inquiries and post-sale communication • Supported customers through chat, email, and social media
