e
eng_available

Expert A

@eng_available
4.9(182)

Level 2

Serving Humanity is the Best Job to Do

Pakistán
Inglés, Urdu
Parte de la información aparece en idioma inglés.
Sobre mí
Hey, Serving online community is my passion and I am selling my skills here for about 7 years. So far, I have focused on satisfying my clients, getting 100% accuracy over the tasks, and the delivery of tasks without any unnecessary delays. In return I get my skills valued more, money added up and above all self-satisfaction in serving online community. Regards... Lee más

Habilidades

e
eng_available
Expert A
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will be shopify customer support agent for replying emails, zendesk tickets, chat
5.0(3)
DeUSD 5 / proyectoMás información
Atención al Cliente
I will be customer support agent, and integrate shopify with airtable using airpower
5.0(2)
DeUSD 5 / proyectoMás información

Experiencia laboral

Care_N' Care

Customer Support

Care N' Care • Freelance

Mar 2018 - Present • 8 yrs 2 mos

As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates

182 Reseñas
4.9

(176)
(4)
(0)
(2)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    4.9
  • Calidad de la entrega
    4.9
  • Valor de la entrega
    4.9
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