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Muhammad Saeed
@dany47
Level 2
Committed to Excellence in Customer Support and Virtual Assistance
Pakistán
Inglés, Francés, Alemán
Sobre mí
Hi! I’m a dedicated Customer Support Specialist & Virtual Assistant with 6+ years of experience helping businesses grow through reliable inbox management, live chat, email support, lead generation, appointment scheduling, CRM updates, and daily admin tasks. I’ve supported eCommerce, service, and rental businesses—handling customers, disputes, follow-ups, and operations. Let’s streamline your support and scale your business.
Habilidades
Muhammad Saeed
USD 7/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Mensajes y correos electrónicos
I will do virtual assistant and customer service work
Atención al Cliente
I will do customer service, virtual assistant and support tasks
¿Quieres trabajar por horas?
Dile a Muhammad Saeed qué necesitas.
USD 7
/
horaPorfolio
Experiencia laboral
Customer Support Specialist
NovaCart eCommerce Solutions • Tiempo completo
Jan 2024 - Feb 2026 • 2 yrs 1 mo
Managed customer support for Shopify-based eCommerce stores handling email, live chat, and social media inquiries. Assisted with order tracking, refunds, returns, and dispute resolution while maintaining high customer satisfaction. Organized support tickets using tools like Zendesk and Gorgias and helped improve response time by implementing structured workflows.
eCommerce Operations Virtual Assistant
BrightMart Online Store • Tiempo parcial
Jan 2023 - Aug 2025 • 2 yrs 7 mos
Provided operational support for a growing DTC brand. Managed product listings, order processing, and customer inquiries. Assisted in maintaining product catalogs and coordinating with suppliers. Ensured smooth order fulfillment and helped resolve customer issues efficiently.
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marcoresendiz
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We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were met. Every interaction was handled with courtesy and efficiency. It's clear that a high standard of customer care is a priority. We wholeheartedly recommend their services.
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lowcarbv
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I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...
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giannitmp
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excelent service i will recommend , good communication, very good
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