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Waheed
@captain_john
Level 2
Ecommerce Virtual Assistant, Email and Chat Support
Reino Unido
Inglés, Español, Alemán, Francés, Holandés
Sobre mí
I'm Waheed, a freelancer since 2016 with 4+ years of experience in virtual assistance and customer support. I help ecommerce and service businesses manage customer emails, live chat, order updates, returns, CRM records, spreadsheets and research. My background also includes logo design and brand identity. I follow your processes, document progress and escalate issues that need your approval. I offer one-time tasks and ongoing support, with working hours agreed. Message me with your tasks, workload and preferred schedule.
Habilidades
Waheed
USD 7/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Diseño de logos
I will design a modern business logo and brand identity kit
Asistencia general
I will provide virtual assistant and customer service
¿Quieres trabajar por horas?
Dile a Waheed qué necesitas.
USD 7
/
horaPorfolio
Experiencia laboral
Virtual Assistant
Throxy Ltd • Freelance
Jan 2022 - Nov 2024 • 2 yrs 10 mos
I worked as a Virtual Assistant for Throxy Ltd, where I supported the team with a wide range of technical and administrative tasks. My primary responsibilities included setting up domains, configuring mailboxes, and warming up inactive emails using SmartLead to ensure strong deliverability and engagement. During my time, I managed daily operations across multiple software platforms such as Spaceship, SmartLead, MissionInbox, Hypertide, and Zapmail, ensuring smooth workflows and troubleshooting issues when necessary. I also handled repetitive yet essential software-related tasks that helped maintain consistent system performance.
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- Calidad de la entrega
- Valor de la entrega
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