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Jonathan O
@alex_orellana27
Bilingual Customer Support Specialist
El Salvador
Inglés, Español
Sobre mí
I help businesses deliver excellent customer service through chat, email, and phone support.
With 8+ years of experience working with international companies, I've assisted customers, resolved issues, managed CRM systems and provided professional support in fast-paced environments.
My experience includes:
• Chat, Email & Phone Support
• Customer Issue Resolution
• CRM Management (Salesforce, HubSpot, Zendesk, Zoho)
• Virtual Assistance
• Data Entry & Administrative Support
• Order Processing
• Appointment Scheduling
Feel free to message me before placing an order.
Habilidades
Jonathan O
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will be your professional customer support representative
Experiencia laboral
Back Office Specialist
Travel BTA • Freelance
Oct 2023 - Present • 2 yrs 10 mos
• Provided bilingual customer support through phone, chat, and email • Assisted clients with scheduling, follow-ups, and issue resolution • Maintained professional communication with international customers • Managed CRM updates and administrative tasks
Business Development Executive
Transera Logistics Inc • Freelance
Aug 2019 - Sep 2023 • 4 yrs 1 mo
- Specialized in B2B communication and lead generation - Identified new business opportunities and supported revenue growth - Coordinated with internal teams to ensure client satisfaction - Prepared sales reports, forecasts, and performance tracking
7 Reseñas
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1-5 de 7 reseñas
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Jonathan is exceptional! He has fantastic attention to detail, rapid response times, and went above and beyond to help streamline our customer outreach and scheduling. Super professional, easy to work with, and very reliable. I’m looking forward to working with him long-term—highly recommended!
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