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Fathimathul Z
@zuweriya
Business Analyst
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Sobre mí
I am a Business Analyst with hands-on experience delivering digital transformation projects across web applications, CMS platforms, and APIs. I bridge the gap between business stakeholders and technical teams, ensuring projects are delivered successfully from concept to production. I have led client workshops, documented requirements, and managed Agile ceremonies to deliver high-quality solutions.
Habilidades
Fathimathul Z
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Programación y tecnología
I will be your business analyst, project coordinator, QA tester
Experiencia laboral
Business Analyst
Apptus • Freelance
Dec 2024 - Present • 1 yr 7 mos
Business Analyst with experience delivering enterprise digital transformation initiatives for government and semi-government organizations across Qatar. Experienced in leading business requirements elicitation, facilitating stakeholder workshops, analyzing business processes, and translating business needs into functional solutions that align with organizational objectives. Proven ability to collaborate with business stakeholders, product owners, architects, developers, UI/UX designers, and QA teams throughout the Software Development Life Cycle (SDLC). Skilled in preparing Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, acceptance criteria, process flows, and change requests while ensuring end-to-end traceability from requirements through implementation. Hands-on experience supporting Agile and Waterfall projects involving enterprise web applications, CMS platforms, API integrations, cloud migration initiatives, and digital service modernization. Strong background in UAT planning and execution, release coordination, risk identification, and stakeholder communication, with a passion for delivering business value through technology and continuous process improvement.
Senior Technical Support Engineer
Kyndryl • Tiempo completo
Sep 2021 - May 2022 • 8 mos
Served as a Senior Technical Support Engineer focusing on enterprise infrastructure and technical operations. Managed complex support tickets, provided technical guidance, and contributed to process improvements within the support framework.
Technical Support Engineer
IBM • Tiempo completo
Aug 2019 - Aug 2021 • 2 yrs
Delivered technical support for IBM's enterprise clients, focusing on troubleshooting software issues and maintaining service level agreements. Worked closely with global teams to identify risks and implement effective technical solutions.
