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zura_jay

Toshi. A

@zura_jay

Native Japanese and Professional English AI Training Specialist

Japón
Japonés, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Native Japanese speaker with professional English. Long-time sports agent active in Japan and the U.S., supporting Japanese MLB players in America, including contracts and asset management. 10+ years of bilingual communication and customer support. I offer: Japanese-English translation / Japanese voice recording (Apogee condenser mic, quiet room) / Transcription, annotation and QA for AI projects / Japan travel itineraries Open to long-term work.... Lee más

Habilidades

z
zura_jay
Toshi. A
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Planes de viaje
I will create a personalized japan travel itinerary for your trip
DeUSD 50 / proyectoMás información
Traducción
I will translate english to japanese and japanese to english
DeUSD 20 / proyectoMás información

Porfolio

Experiencia laboral

Booking.com

Customer Support Specialist

Booking.com • Tiempo completo

Oct 2016 - May 2026 • 9 yrs 7 mos

Provided multilingual customer support for international travelers, handling inquiries, complaints, and escalations in both Japanese and English. Developed strong skills in cross-cultural communication and problem resolution under pressure.

IMG

Athlete Manager/ Athlete Agent

IMG • Tiempo completo

Mar 2006 - Feb 2016 • 9 yrs 11 mos

Managed Japanese athletes operating in the U.S. market. Responsibilities included contract liaison, scheduling, travel coordination, and serving as a cultural and language bridge between athletes, their families, and American teams or agencies. Guided visiting athletes and their families throughout Japan, providing cultural context, logistical support, and language assistance. Ensured smooth experiences for international clients unfamiliar with Japanese customs and systems.