
Zamee
IT Consultant Cloud Infrastructure
Habilidades

Revisa mis servicios

Porfolio
Experiencia laboral
System Support Officer
ASTRA • Tiempo completo
Feb 2022 - Apr 2023 • 1 yr 2 mos
• Administered Microsoft 365 Services, managing shared mailboxes and email security policies. • Provided backend maintenance and troubleshooting support to local IT teams, ensuring system stability. • Delivered responsive daily user support and managed incident and outage resolutions to minimize downtime.
System Support Officer
OTTO • Tiempo completo
Sep 2020 - Feb 2022 • 1 yr 5 mos
• Administered Microsoft 365 Services, managing shared mailboxes and ensuring email security. • Provided backend maintenance and troubleshooting support to local IT teams, enhancing system performance. • Delivered responsive daily user support, addressing incidents and service desk escalations effectively. • Maintained video conferencing systems, ensuring seamless communication through Lifesize and Poly technologies.
Senior Executive
aamra networks limited • Tiempo completo
Nov 2013 - May 2019 • 5 yrs 6 mos
• Led technical and client service teams to enhance service support delivery and optimize operations. • Expertly configured Office 365 environments, ensuring peak performance and user satisfaction. • Managed Exchange Server setup and Microsoft Azure deployment, facilitating seamless LAN integration. • Provided exceptional technical support for over 1000 clients, achieving high satisfaction rates.