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Zain
@zainlv
Customer Support Specialist live chats and emails
Pakistán
Inglés
Sobre mí
Hi! I'm Zain Sami Alvi, a dedicated Customer Support Specialist with professional experience in live chat, email support, and CRM management. I have worked at Mindbridge BPO, where I handled customer inquiries, resolved complaints, and maintained high customer satisfaction through clear communication and efficient problem-solving.
Habilidades
Zain
desconectado •
Revisa mis servicios
Diseño de logos
I will manage customer inquiries and provide excellent support
Diseño de logos
I will create strategic logo design for startups
Porfolio
Experiencia laboral
customer support executive
Customer Finder • Tiempo completo
Jan 2025 - Aug 2025 • 7 mos
Customer Support Executive – Call Center Operations Job History: Worked as a Customer Support Executive, handling customer interactions through phone calls and providing efficient solutions to customer queries. Managed inbound and outbound calls, maintained professional communication, resolved customer issues, and ensured a positive customer experience. Developed strong skills in call handling, problem-solving, customer relationship management, and communication. Achievements: 1. Successfully handled a high volume of customer calls while maintaining service quality. 2. Improved customer satisfaction by providing quick and effective solutions. 3. Developed strong communication and negotiation skills through daily customer interactions. 4. Maintained accurate records of customer issues and follow-ups. 5. Consistently followed company procedures and quality standards to deliver excellent support.
