Call QA Analyst and Call Monitoring Performance Expert
Pakistán
Inglés, Urdu, Punjabí
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I am Zayn a Call QA Analyst with 4 years of experience providing call monitoring, QA evaluation, transcription, summaries, and performance reporting for BPOs, call centers, and QA platforms. I specialize in call scoring, accuracy checks, tone and compliance review, trend insights, and report writing. I deliver accurate and confidential QA reports and dashboards that help teams improve quality, training, and overall performance.... Lee más