
Yesenia D
Medical and Dental Billing Virtual Assistant Data Entry
Habilidades

Revisa mis servicios


Experiencia laboral
Front Desk / Dental Billing Specialist
Senior Smiles • Tiempo completo
Mar 2024 - Nov 2025 • 1 yr 8 mos
Managed front desk operations, appointment scheduling, patient communication, and dental insurance verification. Verified eligibility, benefits, and authorizations across dental insurance plans. Transitioned to a remote dental billing role handling claim submission, claim status follow-up, denial resolution, and insurance carrier communication. Used Dentrix to maintain patient records, insurance information, and billing documentation. Reviewed EOBs, investigated billing discrepancies, and followed up with carriers to support timely claim processing and reimbursement.
Patient Services Representative
Gastro Health • Tiempo completo
Dec 2023 - Mar 2024 • 3 mos
Verified insurance eligibility, benefits, and authorizations while maintaining accurate patient demographic and insurance information. Scanned and indexed medical documentation to support coding and billing readiness. Coordinated referrals and communicated with specialists. Supported front-end revenue cycle workflows through appointment scheduling, patient service, and insurance-related administrative support.
Patient Services Representative II
Clinical Care Medical Centers • Tiempo completo
Sep 2020 - Nov 2022 • 2 yrs 2 mos
Previously known as MBMG (Miami Beach Medical Group). Managed front desk operations in a high-volume medical office. Verified insurance coverage and payer requirements, maintained accurate patient records, and supported documentation workflows used for claims processing and medical billing.