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Yasik A
@yasik_ansari
Customer Service and Live Chat Support Specialist
India
Inglés, Hindi
Sobre mí
Hi, I’m Yasik, a Customer Support & Sales Support specialist with 2 years of customer service experience.
I provide:
• Inbound Customer Support — Voice
• Live Chat & Email Customer Support
• Cold Calling & Sales Support
I focus on professional communication, active listening, problem-solving, lead qualification, objection handling, follow-ups, and accurate customer support.
I’m reliable, customer-focused, and committed to following your processes, scripts, and guidelines to deliver a professional experience.
Habilidades
Yasik A
desconectado •
Tiempo medio de respuesta: 5 horas
Revisa mis servicios
Atención al Cliente
I will be your live chat and email customer support agent
Atención al Cliente
I will provide professional inbound customer service and phone support
Porfolio
Experiencia laboral
Customer Support and Sales Support Specialist
PATTERNS LLC • Tiempo completo
Apr 2025 - Aug 2026 • 1 yr 4 mos
Customer Service & Sales Specialist — PATTERNS Worked on a U.S.-based automotive account providing voice-based customer service and sales support. Assisted American customers with automobile parts, product inquiries, order-related concerns, and sales assistance. Key Achievements & Responsibilities: * Recognized as "Performance of the Month — February 2026" for strong overall performance * Handled customer interactions professionally through voice support * Assisted U.S. customers with automotive parts and product-related inquiries * Supported sales conversations and identified customer requirements * Resolved customer concerns while maintaining a positive customer experience * Developed strong communication, active listening, problem-solving, and sales skills * Gained experience working with international customers and a U.S.-based business process
Customer Service Support
Wasla Outsourcing • Tiempo completo
Aug 2024 - Mar 2025 • 7 mos
Customer Support Specialist — ISON BPO Provided customer support for Bajaj Pay TPAP, a digital transaction application, through multiple support channels including email, live chat, and CRM-based ticket handling. Handled customer queries, transaction-related issues, support tickets, and case documentation while following process guidelines. Gained hands-on experience in CRM operations, written customer communication, ticket management, live chat support, and digital customer service.
