y
yashwant2712

Yashwant

@yashwant2712

Analyst

India
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.... Lee más

Habilidades

y
yashwant2712
Yashwant
desconectado • 

Revisa mis servicios

Soporte técnico
I will be looking out to help people regarding IT help as am a IT professional myself

Experiencia laboral

None

Analyst

None • Freelance

Nov 2023 - Present2 yrs 10 mos

A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.