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Team Leader
TeleTech Philippines • Tiempo completo
Feb 2020 - Present • 6 yrs 8 mos
Team Leader – Teletech • Provide team leadership and day-to-day operational support. • Coordinate team members and support productivity, service quality, and professional communication. • Assist with customer-related concerns and workplace challenges.
Loan Orignator / Customer Service Support
ContactOut • Tiempo completo
Jun 2019 - Dec 2019 • 6 mos
• Handled customer service responsibilities while supporting loan origination activities. • Communicated with customers and supported them throughout the loan-related process. • Handled customer information with accuracy and attention to detail.