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Technical Support Assistant
Tech Report • Freelance
Mar 2021 - Present • 5 yrs 2 mos
Provided troubleshooting assistance, helped clients install software, solved technical errors, and guided users with step-by-step solutions.
Data Entry Specialist
Remote Care Partners • Tiempo parcial
Jan 2021 - Present • 5 yrs 4 mos
Entered and organized company data, updated spreadsheets, managed CRM entries, and maintained 99% accuracy across 500+ completed tasks.
Customer Support Agent
Ecommerce • Freelance
Jan 2019 - Present • 7 yrs 4 mos
Handled customer inquiries, resolved complaints, processed returns, and delivered excellent support through chat, phone, and email.