Kachi I

Automation specialist

Teamace • Freelance

Jul 2024 - Present • 2 yrs 2 mos

Designing and deploying end-to-end automation solutions for clients across real estate, e-commerce, and service industries using n8n, Make, and AI integrations. Built AI-powered pre-sales agents capable of qualifying leads, handling objections, and booking appointments autonomously, reducing manual follow-up time by over 60%. Developed multi-channel workflows connecting WhatsApp, CRM, Google Calendar, and email notifications into unified pipelines. Delivered projects ranging from lead generation automation to full customer journey orchestration, consistently reducing operational overhead while improving conversion rates for clients.

API integration expert

Destructive tool • Freelance

Jan 2026 - Feb 2026 • 1 mo

Engaged on a short-term contract to diagnose and resolve API integration issues for a hardware store platform. Identified and fixed bugs affecting REST API endpoints, ensuring stable data flow between the storefront and third-party services. Conducted API testing to validate fixes and prevent regression, restoring full system functionality within the engagement period.

Chatbot developer

Al-wahaj car rentals • Freelance

Aug 2025 - Nov 2025 • 3 mos

Built and deployed a custom AI chatbot for a car rental business to handle customer inquiries, vehicle availability checks, and booking requests automatically. Integrated the chatbot across web and messaging channels, reducing response time from hours to seconds. Automated repetitive customer service workflows including reservation confirmations, pricing queries, and follow-up messages, freeing up staff to focus on in-person service. Delivered the full solution within a 3-month engagement, resulting in measurable improvement in lead response rate and booking efficiency.