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waki
@wakail
Csr ninja
Pakistán
Inglés
Sobre mí
Provides high-quality guest support by managing inquiries, reservations, and service requests across multiple communication channels. Delivers timely, accurate, and friendly responses, resolves issues efficiently, and supports guests before, during, and after their stay to ensure a smooth, positive, and satisfying guest experience.
Habilidades
waki
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will customer support for shopify, ebay and amazon
Porfolio
Experiencia laboral
I worked as senior customer support agent for Spamart
Spamart
May 2025 - Jan 2026 • 8 mos
I worked as senior customer support agent for Spamart with the following responsibilities. Email & inbox support Live chat support Social media replies Order updates, refunds & issue resolution Ticket management Real estate admin (CRM updates, listing uploads, scheduling) Data entry & file management Lead management (non-calling) Calendar & task management Knowledge base updates Product/service information assistance Ecommerce support across platforms
