
Victor M
Operations Manufacturing Leader
Habilidades

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Porfolio
Experiencia laboral
Customer Service Representative
Ace Glass Incorporated • Tiempo completo
Mar 2022 - Present • 4 yrs 7 mos
Support customer service, pricing, production coordination, and business reporting within a laboratory glass manufacturing environment. Use Microsoft Excel, Power Query, and Power Automate to organize information, improve recurring reports, reduce repetitive work, and support more efficient workflows. Coordinate with production, sales, pricing, and customers to resolve issues and maintain accurate lead-time and order information.
Sergeant First Class (E-7)
US Army • Tiempo completo
Feb 2000 - Jul 2014 • 14 yrs 5 mos
Retired senior noncommissioned officer who led technical teams of up to 25 personnel supporting communications operations for over 850 personnel. Planned and coordinated daily operations, managed accountability for millions of dollars in equipment, and coordinated cross-functional operations supporting military intelligence missions. Enforced safety and quality standards while executing training programs to improve team readiness and performance under demanding conditions.