Victoria

Records Information Specialist

Enterprise Data Management Group • Freelance

Feb 2022 - Mar 2022 • 1 mo

I managed internal and external records requests in alignment with corporate governance policies and applicable disclosure regulations. Retrieved, reviewed and organized records from multiple systems while ensuring data privacy and regulatory compliance. Collaborated with compliance, HR and operations teams to fulfill requests efficiently and accurately. Maintained digital filing systems, supported retention schedules and contributed to process improvements that reduced retrieval time and improved documentation accuracy.

Public Records Specialist

Civic Information Services • Freelance

Mar 2021 - Apr 2021 • 1 mo

I managed the intake, processing and fulfillment of public records requests in compliance with public records and freedom of information laws. Conducted detailed searches across electronic databases, physical archives and departmental systems to retrieve accurate and complete records within legally mandated timelines. Reviewed records to identify confidential, sensitive, or exempt information and applied appropriate redactions to ensure legal compliance. Collaborated with internal departments, legal teams,] and external requestors to clarify requests, reduce response delays, and improve transparency. Maintained organized record-keeping systems, ensured adherence to records retention schedules and supported audits and legal reviews. Improved request turnaround time by smooth workflows, tracking requests efficiently and maintaining detailed logs for reporting and accountability.

Public Records Specialist

State Records & Compliance Office • Freelance

Jan 2020 - Feb 2020 • 1 mo

I handled high-volume public records requests while ensuring full compliance with state public records and freedom of information regulations. Reviewed, organized and released records within statutory deadlines, applying redactions where required to protect confidential and sensitive information. Worked closely with legal counsel and department heads to interpret disclosure requirements and resolve complex requests. Maintained detailed tracking logs, improved records retrieval accuracy and supported audits and internal compliance reviews. Recognized for consistency, attention to detail and professionalism in public-facing communications.