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Business Phone Systems, SMS and CRM Automation
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Business Phone Systems & Automation Specialist
Self employed / Freelance • Trabajador autónomo
Aug 2024 - Present • 2 yrs 2 mos
Configured business phone systems, IVR menus, call routing, voicemail, and team access. Set up SMS campaigns and messaging automation, connected phone systems with CRM tools, and tested workflows. Troubleshot communication issues and provided setup documentation and user guidance.