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Vicky H

@vicky_hui

Senior CX Systems Architect with over 12 Yrs Operations and Zendesk Automation

Hong Kong
Inglés, Chino
Parte de la información aparece en idioma inglés.
Sobre mí
Hi! I’m Vicky, a CX Systems Architect with 12+ years of senior leadership experience managing enterprise customer operations, retail escalations, and multi-brand service delivery. I specialize in custom Google Workspace web apps and Zendesk API integrations: • Multi-Store Zendesk Escalation Portals • Executive After-Sales Analytics (SLA, FCR, YoY) • Google Workspace CRMs with Custom HTML Forms • Offloading Zendesk Attachments to Google Drive Save thousands on SaaS fees with turnkey, private solutions. Let's connect!... Lee más

Habilidades

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Vicky H
desconectado • 

Revisa mis servicios

Desarrollo de CRM y ERP
I will build a custom CRM with google sheets and apps script
DeUSD 150 / proyectoMás información