
Viacheslav N
Follow me to boost your business twice
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Porfolio
Experiencia laboral
self employed
Fiverr • Freelance
Dec 2021 - Present • 4 yrs 5 mos
Support and reporting services for the study & management of customer experience, evaluation of customer satisfaction (NPS), development and implementation of quality standards, evaluation of eNPS (Employee Net Promoter Score), CSI, implementation of ISO standards, development of motivational behavioral profiles and service models and models behavior of sellers, development of financial business models, SWOT analysis, presentation materials (PPT) The direction of services, including the development of training materials for training seminars: Sales, Effective sales, Negotiations, Telephone negotiations, Quality standards, Quality service, Department of sales and development of retail & corporate and medium-sized businesses of the regional network of southern Ukraine, development of a road map for the creation of new subdivisions and development of business plans and budget