Steve M

Principal Product Designer

Kaiser Permanente

Jan 2025 - Jan 2026 • 1 yr

Served as a Principal Product Designer, leading complex product initiatives through advanced Figma prototyping and the Product Model framework. Built high-fidelity prototypes to align teams, validate concepts, and drive scalable, accessible design systems. Improved global site search engagement by 24 percent and navigation engagement by 65 percent. Created a global ADA component library, reducing design defects by 30 percent.

Senior Interaction Designer

Harry & David

Sep 2016 - Mar 2021 • 4 yrs 6 mos

Spearheaded the redesign of the shopping and checkout experience, significantly improving user engagement and conversion rates. Established a comprehensive design system and delivered new designs for key initiatives, ensuring consistency and a superior user experience across all digital touchpoints. Leveraged data-driven design and cross-functional collaboration to deliver a redesigned shopping experience that increased sales by $11 million.

Intel Corporation | Senior UX Designer / UX Leader

Intel • Tiempo completo

Feb 1997 - Mar 2015 • 18 yrs 1 mo

Led user experience strategy, design execution, and cross-functional collaboration across a wide range of software, services, and developer-focused products over a 22-year career at Intel. Partnered with product managers, engineers, researchers, and business stakeholders to translate complex technical requirements into clear, scalable, user-centered experiences. Managed large, high-visibility initiatives from concept through delivery, balancing strategic vision with hands-on design leadership. Played a key role in modernizing workflows, improving usability across enterprise and developer ecosystems, and driving alignment across teams in fast-moving, highly technical environments. Provided leadership and mentorship to designers, contributed to design standards and process improvements, and helped teams deliver high-quality solutions that supported both user needs and business goals. Key achievements: * Led UX efforts across complex software and service experiences used by global technical audiences * Managed end-to-end design projects, from discovery and requirements gathering through prototyping, testing, and delivery * Strengthened cross-functional collaboration between design, product, and engineering to improve execution and reduce friction * Helped modernize developer and enterprise workflows by simplifying complex systems and improving usability * Mentored designers and contributed to stronger design practices, team consistency, and overall quality * Supported high-impact initiatives within large, matrixed teams where clear communication, planning, and stakeholder alignment were essential * Brought strong systems thinking and user-centered design methods to technically complex products and internal platforms