u
usman_chaudhrii

Osman Hassan

@usman_chaudhrii

8 years of experience as CSR working globally with Walmart, Revolut etc

Pakistán
Inglés, Urdu
Parte de la información aparece en idioma inglés.
Sobre mí
​With 8 years of experience working with global brands and a background in Financial Strategy (CA Stream), I focus on the only two metrics that matter: 🔹 Lowering CAC (Cost Per Acquisition) 🔹 Maximizing LTV (Lifetime Value) ​What I build for you: 🚀 Sales Engines: High-ticket closing systems that convert. ⚙️ 24/7 Operations: Global ecosystems that run while you sleep. 📈 ROI-Driven Strategy: Marketing that impacts the bottom line, not just vanity metrics. ​I help CEOs step out of the daily grind and into high-level scaling.... Lee más

Habilidades

u
usman_chaudhrii
Osman Hassan
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will be your customer support for live chat and email support
DeUSD 10 / proyectoMás información
Atención al Cliente
I will be shopify elite customer support agent
DeUSD 5 / proyectoMás información

Experiencia laboral

Walmart

Customer service specialist

Walmart • Tiempo completo

Jan 2024 - Apr 2026 • 2 yrs 3 mos

I worked as a live Walmart Chat support representative and resolve customer's issues regarding missinh, delayed, wrong orders and also the walmart + subscription issues the customer faced. Beside this i also manage the customer's account as well.

Revolut

Customer success specialist

Revolut • Tiempo completo

Mar 2023 - Jan 2024 • 10 mos

I worked as a Customer success specialist at Revolut and managed high volumes tickets of KYC. Upgrade the customer account according to the cash flows.

Amazon

Team lead

Amazon • Tiempo completo

Nov 2022 - Dec 2022 • 1 mo

I worked as a Team Lead ( Amazon Voice Support US ) provide exceptional services to customer's and close my team above 95% CSAT and 420 seconds Average call handling time. Protect the privacy of our client and resolve customer issues perfectly.