
Mirza Usman
Helping businesses getting more Leads and Automations
Habilidades

Revisa mis servicios


Porfolio
Experiencia laboral
CEO & Co-Founder | Digital Korbax Pvt Ltd
Digital Agency • Tiempo completo
Jan 2019 - Aug 2025 • 6 yrs 7 mos
Managed client communication via calls, WhatsApp, and email across multiple channels Built strong client relationships through timely support and tailored solutions Led a team to ensure service delivery quality and customer satisfaction Handled client onboarding, queries, and issue resolution in a fast-paced environment
Customer Support Manager | MYCAB TRAVELS
Travel • Tiempo completo
Jun 2017 - Mar 2019 • 1 yr 9 mos
Assisted travel agents with quotations, bookings, and itinerary planning Handled continuous communication with agents via calls and emails, ensuring quick turnaround Provided accurate travel information and ensured smooth booking processes Resolved booking-related issues efficiently while maintaining service standards Coordinated with suppliers to deliver seamless travel experiences for international clients
Customer Support Agent | INOVEDIA TECHNOLOGIES
inovexIT • Tiempo completo
Mar 2014 - Jun 2017 • 3 yrs 3 mos
Managed high-volume inbound calls and support tickets daily Provided customer and technical support via phone and ticketing systems Resolved complaints and handled escalations professionally Maintained detailed records of interactions in CRM systems Investigated delivery issues and coordinated with courier services Ensured customer satisfaction through timely and effective communication
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Desglose de calificaciones
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Ordenar por

janinfervallim

Estados Unidos
Excellent work! Delivered a professional capability statement design with a clean, modern layout and strong business branding. Fast delivery and great communication. Highly recommended!
Respuesta del Freelancer
miguelfonecem

Reino Unido
Great experience! Mirza is a professional cold caller and appointment setter. Communication was smooth, and they delivered quality leads and booked good appointments. Highly recommended!
Respuesta del Freelancer

rkcommtez77

Estados Unidos
Professional design, clean layout, and delivered on time. Highly recommended!
Respuesta del Freelancer
jahanifaetydi3

Estados Unidos
Respuesta del Freelancer

testimonymuzic
Cliente recurrente

Estados Unidos
Respuesta del Freelancer

