
Umair Khan
BBA Student
Habilidades

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Experiencia laboral
Social Media Manager
Airox Mobile Accessories • Tiempo parcial
Jan 2025 - Jun 2025 • 5 mos
Social Media Manager & Customer Support Assistant Airox Mobile Accessories At Airox Mobile Accessories, I managed the brand’s social media presence while delivering high-quality customer support to ensure strong engagement and customer satisfaction. What I Did: 📱 Social Media Management Created and scheduled engaging content for product promotions Managed daily posting and audience engagement Responded to comments and messages to build brand trust Assisted in planning campaigns for new product launches Monitored performance insights to improve reach and engagement 💬 Customer Support Handled customer inquiries via chat and social media Resolved complaints and order-related issues professionally Maintained fast response times and positive communication Helped improve customer satisfaction and brand loyalty Key Achievements ✔ Increased social media engagement through consistent content strategy ✔ Improved response time and customer satisfaction ✔ Supported product promotions that contributed to higher sales ✔ Strengthened brand image through professional communication.