Explorar las categorías
Explora
Fiverr Pro
Español
$
USD
Sabrina Schuler
@twelve_arches
CX Designer
Estados Unidos
Inglés, Español
Sobre mí
I am a Customer Service Designer dedicated to helping companies retain clientele (B2B-B2C) through intentional journeys and brand identity. As the founder of 12 Arches, I diagnose gaps between brand intention and customer perception to build scalable systems. I specialize in journey mapping, operational strategy, and translating customer feedback into actionable product insights.
Habilidades
Sabrina Schuler
desconectado •
Tiempo medio de respuesta: 2 horas
Revisa mis servicios
Estrategia e innovación comercial
I will audit customer experience and identify why customers are leaving
Porfolio
Experiencia laboral
CX Service Operations Consultant
Ripple • Freelance
May 2022 - Jul 2026 • 4 yrs 2 mos
RippleMatch's promise to employers depends on engaged, confident candidates. Every gap in the candidate experience weakened that promise, creating downstream risk to the platform's core revenue relationship. I built the communications infrastructure, feedback systems, and operational architecture needed to deliver a consistent, scalable candidate experience that protected the platform's value on both sides of the marketplace.
