t
tommccarty27

Tom M

@tommccarty27

IT Manager

Reino Unido
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
UK-based IT Manager and former Apple Store Genius specialising in Mac, iPhone and iCloud support. I quickly diagnose and fix issues without jargon or guesswork — from slow Macs and iCloud problems to new device setup and optimisation. ✔ Clear, friendly support ✔ Fast solutions ✔ Remote sessions at your convenience If you’re stuck, I’ll get things working properly again. Feel free to message before booking.... Lee más

Habilidades

t
tommccarty27
Tom M
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte técnico
I will fix your mac, iphone or icloud issues remotely
DeUSD 35 / proyectoMás información
Soporte técnico
I will set up and optimise your mac, iphone or apple ecosystem
DeUSD 35 / proyectoMás información

Experiencia laboral

Apple

Various Roles

Apple • Tiempo completo

Mar 2015 - Apr 2022 • 7 yrs 1 mo

Progressed through multiple technical and leadership roles, including Genius and seconded into Lead Genius. Provided expert technical support across Apple’s hardware and software ecosystem. Mentored and trained technical staff, driving service consistency and knowledge sharing. Led customer engagement initiatives, improving satisfaction and retention within high- volume retail environments.