Tijana K
PM and AI Adoption Consultant
Habilidades
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Experiencia laboral
Process Management Expert- Continuous Improvement
ING Nederland
Jan 2025 - Present • 1 yr 4 mos
• Led AI adoption initiatives by enabling teams to use AI for process improvement, capability growth, innovation discovery, target achievement, and by building and coordinating an internal AI ambassador community. • Managed end-to-end strategic and improvement projects across cross-functional teams, ensuring alignment with business goals and performance targets. • Developed and maintained detailed project and reporting plans, including milestones, timelines, and regular progress reviews via strategic dashboards and company portals. • Facilitated discovery workshops to clarify project scope, define objectives, and align stakeholders on deliverables and timelines. • Oversaw stakeholder engagement, clearly communicating expectations, scope changes, and performance targets through structured updates and reviews. • Created and curated engaging project management content, including SharePoint materials and success story videos, to support process improvement initiatives and individuals eager to develop their skills. • Enabled cross hub collaboration to align continuous improvement initiatives, promote knowledge sharing, and remove delivery obstacles.
Strategic Project Manager
IBM
Mar 2018 - May 2024 • 6 yrs 2 mos
Conducted thorough analyses to identify missing skills within the organization. Developed targeted programs to build these skills, particularly focusing on the needs of senior employees, ensuring their continued professional growth and alignment with organizational goals. Led strategic annual projects aimed at streamlining processes, with a focus on de- scoping activities. Managed EMEA-level projects with 30 team members, driving process innovations and improvements. Designed and implemented skills management projects, including a comprehensive "Project Management" course for the whole organization.