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Thomas K
@thomaskline
Systems Specialist, Technical Consultant
Estados Unidos
Inglés
Sobre mí
I am a customer service focused IT Specialist with multiple years of career experience in I.T. support environments. Highly adept in systems analysis, diagnostics, root cause analysis, and conflict resolution. I exhibit excellent organizational and problem-solving skills, I work great independently and as a team player, with a passion for excellence. I Also have an insatiable drive to learn and expand my knowledge and skill set.
Habilidades
Thomas K
desconectado •
Tiempo medio de respuesta: 1 hora
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Soporte y IT
I will provide expert m365 migration and security audit services
Soporte técnico
I will provide expert intune migration setup and support services
Porfolio
Experiencia laboral
Senior Systems & Support Specialist
Republic Services • Tiempo completo
Mar 2019 - Sep 2025 • 6 yrs 6 mos
• Owned daily administration of a large hybrid Microsoft 365 environment supporting enterprise users across Exchange Online, Entra ID, Intune, Teams, Active Directory, and endpoint services. • Engineered enterprise PowerShell automation that reduced Microsoft 365 account provisioning time by 90%. • Led enterprise endpoint modernization through Intune and Windows Autopilot, reducing deployment time from 45 minutes to under five minutes. • Administered Azure AD Connect synchronization, Exchange Online, identity lifecycle management, and enterprise endpoint configuration. • Served as Tier III escalation engineer for complex Microsoft 365 infrastructure, identity, messaging, and endpoint issues.
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