t
terrykieferling

Terry K

@terrykieferling

ExIssuer Chargeback Expert

Alemania
Inglés, Polaco, Alemán
Parte de la información aparece en idioma inglés.
Sobre mí
I am an ex-issuer chargeback expert with 8 years of experience at banks like Revolut and Trade Republic. I have personally processed over 12,000 cases and led teams managing 200,000+ disputes. I know exactly what banks look for in evidence and how to build arguments that close cases in a merchant's favor.... Lee más

Habilidades

t
terrykieferling
Terry K
desconectado • 

Revisa mis servicios

Gestión de comercio electrónico
I will audit your chargeback and fraud management setup
DeUSD 150 / proyectoMás información
Negocios
I will prepare your chargeback dispute evidence and rebuttal
DeUSD 30 / proyectoMás información

Experiencia laboral

Revolut

Chargeback Analyst & QC

Revolut • Tiempo completo

Aug 2017 - Feb 2021 • 3 yrs 6 mos

Processed 12,000+ cases personally across fraud investigations and complex disputes. Progressed to Quality Control, reviewing analyst decisions and coaching the team. Built the department's process documentation and knowledge base from scratch.