Michael Hayles

Founder, Lead Consultant

Tek Connected • Trabajador autónomo

Dec 2022 - Present • 3 yrs 10 mos

Founded TekConnected to build the systems small and mid-size businesses actually run on. 300+ projects: Monday.com CRM and work management builds, n8n and Make automations, QuickBooks and Stripe integrations, AI agents and custom software built with Claude Code/Codex. Built WorkHoist, a construction ERP for general contractors and trades: estimating, projects, change orders, POs, subcontractors, invoicing, job costing and AR aging in one system. Clients across construction, aviation, SaaS, real estate, legal and professional services. Every project ships with a Loom walkthrough and a case study.

Asana Practice Lead

Faye • Tiempo completo

Aug 2021 - Jan 2023 • 1 yr 5 mos

Faye is a 200-person software consultancy (Asana, Zoho, Salesforce, HubSpot, SugarCRM partner) based in Calabasas, California. Joined as Practice Lead and took over the Asana practice for North America. Ran the Asana services and delivery team end to end: pre-sales scoping, implementation, onboarding and ongoing support. Guided and closed deals with NASA, Space Force and multiple DC.GOV agencies, then personally handled onboarding Asana into their stacks, consulted with Space Force on rollout, and identified cross-stack automation opportunities for NASA. Set the practice's day-to-day direction so delivery was organised around customer revenue, retention and satisfaction rather than billable hours. The job was understanding the platform deeply enough to tell the delivery team what would actually serve the customer, not just what was sold. This is where the platform-consulting side of TekConnected came from: the same pre-sales to delivery to support model, applied now to Monday.com, Asana and custom builds.