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Teguh K
@teguhkembaren
Head of Support Function
Indonesia
Inglés, Indonesio
Sobre mí
I am a Head of Support Function with extensive experience leading IT support teams and ensuring business-aligned operations. I specialize in managing Service Desk operations, SLAs, and incident management for retail systems and ERPs. I am focused on continuous improvement, SOP development, and building solution-oriented teams to support daily business activities.
Habilidades

Teguh K
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios

Soporte técnico
I will provide professional IT help desk and technical support

Consultas SQL y NoSQL
I will fix sql queries and troubleshoot database issues
Experiencia laboral
CGV* Cinemas
Tiempo completo • 5 yrs
Sr. Movie Engineer Support (IT Support)
Aug 2016 - Aug 2018 • 2 yrs
Managed movie projection operations including uploading and testing content, maintaining projectors and sound systems, and ensuring all movies played on time. Performed configurations on POS systems and TV advertising materials on-site while ensuring network and system stability.
Projectionist
Aug 2013 - Aug 2016 • 3 yrs
Responsible for the technical operation of movie projection equipment. Ensured high-quality playback of films, performed routine maintenance on projection hardware, and collaborated with the site team to maintain the schedule of screenings without technical issues.