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Excel Data Preparation and Office Automation
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Call Center Agent
intelia • Tiempo parcial
Feb 2022 - Present • 4 yrs 8 mos
Responsible for inbound and outbound customer support, appointment scheduling, and managing customer relations through CRM and ticketing systems. Provided multilingual support in German, Arabic, and English.
Summer Intern
LINZ AG
Jul 2020 - Aug 2020 • 1 mo
Assisted with network documentation using GIS and NIS systems. Responsible for providing plan information, creating sketches, and performing data maintenance within Excel.