
Tba M
Slack AI Automation That Connects Your Entire Workspace
Habilidades

Revisa mis servicios


Experiencia laboral
Slack & AI Workflow Automation Specialist
Automation Solutions • Trabajador autónomo
Oct 2020 - Present • 5 yrs 10 mos
Architect, implement, and optimize enterprise collaboration and workflow automation solutions by integrating Slack with Microsoft Teams, HubSpot CRM, Zendesk, Intercom, Freshdesk, Wrike, Figma, Reclaim AI, Perplexity AI, ClearFeed, Pylon, Thena, Donut, Geekbot, Polly, Zapier, and Make.com. Build automated communication workflows that synchronize customer conversations, support tickets, CRM records, project updates, meeting schedules, AI-generated summaries, employee engagement activities, and knowledge sharing across business applications. Configure APIs, webhooks, custom bots, workflow triggers, approval processes, notifications, and intelligent routing to eliminate repetitive manual tasks while improving operational efficiency. Design Slack channels with automated alerts for sales, customer support, engineering, and management teams, enabling faster collaboration and centralized information management. Troubleshoot existing automations, optimize workflow performance, integrate AI assistants into collaboration processes, and create scalable automation systems that improve response times, increase productivity, reduce operational bottlenecks, and provide organizations with reliable, secure, and fully connected digital workspaces tailored to their business processes.