t
tatianna_va

Tatianna W

@tatianna_va

Virtual Assistant E commerce Support

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Tatianna, a reliable and detail-oriented Virtual Assistant with over 5 years of experience supporting growing businesses through high quality customer service and administrative assistance. I specialize in helping e-commerce brands and service-based businesses stay organized, responsive, and professional by handling day to day customer communication and backend tasks so you can focus on growth.... Lee más

Habilidades

t
tatianna_va
Tatianna W
desconectado • 

Revisa mis servicios

Mensajes y correos electrónicos
I will virtual assistant ecommerce support
DeUSD 100 / proyectoMás información

Experiencia laboral

Stripe

Chat/Email Representative

Stripe • Tiempo completo

Feb 2018 - Oct 2023 • 5 yrs 8 mos

Provided professional customer support services through live chat and email communication for e-commerce and service-based businesses. Assisted customers with order tracking, billing concerns, product inquiries, account updates, refunds, and issue resolution while maintaining a positive customer experience. Managed high-volume inboxes, responded to inquiries in a timely manner, and documented interactions using CRM systems and support platforms.