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Customer Experience and Support Professional
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Customer Success Associate
Startek • Tiempo parcial
Jul 2025 - Present • 1 yr 3 mos
Handled customer queries and concerns for the Zomato process through chat and calls. Assisted customers with order-related issues, complaints, and escalations while maintaining clear and professional communication. Focused on understanding customer needs, resolving issues efficiently, and providing a positive customer experience. Developed strong skills in customer support, issue resolution, communication, and handling customer interactions with patience and attention to detail.