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SHUHO
@tana3japan
Assist you as Japanese Virtual Assistant
Malasia
Inglés, Japonés
Sobre mí
Native Japanese speaker raised at the foot of Mt. Fuji, now based in Malaysia for 20 years. Bilingual in Japanese and English, I offer VA service to ensure communicate clearly across cultures — naturally and professionally.
With 16 years in hospitality and manufacturing in both countries, I bring reliability, attention to detail, and real-world professionalism to every task. Whether you need technical/operation documents, or secretary support such as scheduling, business communications.
Feel free to reach out.
I'd love to support your project!
Habilidades
SHUHO
desconectado •
Tiempo medio de respuesta: 3 horas
Revisa mis servicios
Traducción
I will offer reliable translation service from japanese to english
Asistencia general
I will be your reliable japanese virtual assistant in english and japanese
Experiencia laboral
Personal Assistant to Managing Director
ElectricVehicleUS • Tiempo parcial
May 2013 - Present • 13 yrs
- Scheduling to ensure timely follow-ups. - Acted as liaison between top management, staff, and external partners. - Organized travel logistics: Arranged international and domestic itineraries, including flights, hotels, and visas. - Prepared materials: Compiled reports, presentations, meeting documents, and take a meeting minute. - Maintained confidentiality: Handled sensitive information with discretion and safeguarded corporate records. - Coordinating event with seamless execution. - Delivered personal assistance: Balanced professional and personal commitments by managing reminders and appointments. Also attend personal needs of Japanese expatirates. - Provided translation and interpretation in Japanese and English. - Basic Quality assurance and Technical knowledge
Receptionist
Hotel Hochheide • Tiempo completo
May 2003 - Aug 2005 • 2 yrs 3 mos
As Hotel front desk personnel, I handled following tasks; - Greeting and assisting membership owners with professional front-office services. - Promoted membership sign-ups and supported guest loyalty. - Coordinating with other departments to ensure seamless guest services. - Maintaining confidentiality and discretion in guest and membership information. I provided courteous assistance, addressed inquiries, and resolved concerns promptly. By coordinating with other departments, I upheld service standards and enhanced the overall guest experience. In addition, I successfully promoted membership sign-ups to non-member guests at a members-only hotel, and contributed to increase in overall membership numbers.
Japanese Guest Relation Officer
Hotel Münkel • Tiempo completo
Jan 2001 - Feb 2003 • 2 yrs 1 mo
I was the hotel’s first Japanese Guest Relation Officer, where I applied my cultural knowledge and background to enhance guest experiences. In this role, I carried out the following key responsibilities; - Welcoming Japanese VIPs, guests, long-term, tour group and assisting with check- ins, reservations, and inquiries. - Provided bilingual support in Japanese–English for clear communication with Malaysian staff. - Acted as cultural liaison, bridging Japanese guest expectations with local practices. - Resolved guest complaints promptly to restore satisfaction. - Liaise with other departments (housekeeping, F&B, sales) to fulfill guest requests.
