t
takwa_sakkar

Takwa S

@takwa_sakkar

AfterSales Service Technician Customer Advisor

Túnez
Árabe, Inglés, Francés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a graduate in English Language, Literature, and Civilization with solid experience in after-sales service, technical support, and customer relations. I am recognized for my ability to analyze needs, offer personalized advice, and apply an effective pedagogical approach to maximize customer satisfaction and loyalty.... Lee más

Habilidades

t
takwa_sakkar
Takwa S
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de campañas
I will manage your sales outreach
DeUSD 20 / proyectoMás información
Mensajes y correos electrónicos
I will business customer care specialist
DeUSD 50 / proyectoMás información

Experiencia laboral

Concentrix

Technical Advisor / Customer Service

Concentrix • Tiempo completo

Dec 2023 - Present • 2 yrs 10 mos

Responsible for handling customer requests, diagnosing technical incidents, and proposing tailored high-value solutions. Ensures high customer satisfaction by establishing trust and providing structured pedagogical support. Actively participates in team meetings to share customer feedback and optimize operational processes.