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Content Specialist
Habilidades

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Content Moderator
TikTok
Oct 2023 - Dec 2024 • 1 yr 2 mos
Monitored and reviewed user-generated content to ensure compliance with platform policies and community guidelines, maintaining a safe environment for users.
Customer Service Representative
Booking.com
May 2022 - Dec 2022 • 7 mos
Assisted global customers with travel bookings, cancellations, and inquiries, maintaining high service levels for one of the world's leading travel platforms.
Customer Service Representative
Zalando
Sep 2020 - Mar 2021 • 6 mos
Provided customer support for a leading European fashion e-commerce platform, managing returns, payments, and general product inquiries.