
Jhanzeb
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Experiencia laboral
Deputy Manager
Bays International • Tiempo completo
Jan 2020 - Present • 6 yrs 8 mos
Manage and maintain IT Operations and Infrastructure to ensure availability, performance, and reliability. Administer and manage Microsoft Exchange Server and email services. Manage Active Directory, including users, groups, Group Policies, authentication, and access control. Configure, manage, and monitor Sophos Firewall and network security policies. Lead and supervise the IT Support Team, ensuring timely resolution of technical issues and service requests. Provide Level 3 technical support to the Software Development Team, including infrastructure, application, server, database, and deployment-related issues. Troubleshoot complex technical issues and coordinate with relevant teams to ensure timely resolution and minimal business disruption.