
Syafiyana
Analyst, Anotator
Habilidades

Revisa mis servicios

Experiencia laboral
IT Business Analyst Intern
Perusahaan Otomobil Nasional Sdn Bhd (PROTON) • Tiempo completo
Sep 2025 - Jan 2026 • 4 mos
• Conducted business and functional requirement gathering, analysis, and documentation for the RMIS, including business processes, use cases, approval workflows, user roles, and reporting requirements. • Developed process flows, functional diagrams, and system wireframes/prototypes to translate requirements into system design specifications for RMIS implementation. • Performed data and requirement validation to ensure traceability between business requirements, system design, and RMIS functional outputs for documentation and handover. • Collaborated with system developers and stakeholders to clarify requirements, support system enhancements, and ensure RMIS design accurately reflected business needs throughout the project lifecycle.
Supervisor & Tearista
Black Whale Cunfry KSL Esplanade Mall • Tiempo completo
May 2023 - Sep 2023 • 4 mos
• Coordinated weekly shift schedules for a team of 5-6 staff, ensuring 100% shift coverage and smooth daily operations, demonstrating strong organizational and resource management skills. • Led and trained 5+ new team members, improving onboarding efficiency and service quality through structured training. • Managed inventory and restocking for 30+ SKUs, reducing stockouts and ensuring product availability.
Computer Science Intern
OrangeFIN Asia Sdn Bhd • Tiempo completo
Sep 2022 - Feb 2023 • 5 mos
• Supported website updates and digital content management, contributing to increased platform engagement and improved user experience • Improved platform usability through minor debugging, ensuring smoother user experiences. • Prepared comprehensive user guides, reducing support inquiries by 10% through clear documentation.