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Suhail Rahman
@suhail_rahman33
Customer Success Manager
India
Inglés, Hindi, Tamil
Sobre mí
I’m a Customer Success professional with 8+ years of experience helping businesses convert conversations into revenue. I’ve worked with global teams, including Google operations support, handling high-volume interactions, escalations, and client communication. Recently, I’ve worked on cold calling, lead generation, and onboarding—completing 900+ calls in a single project and turning prospects into real opportunities. I focus on clear communication and delivering consistent results. If you need someone who can confidently engage clients and drive growth, I’m ready to support your business.
Habilidades
Suhail Rahman
desconectado •
Tiempo medio de respuesta: 2 horas
Revisa mis servicios
Atención al Cliente
I will do professional cold calling, telemarketing and appointment setting
Generación de leads
I will do real estate cold calling
Experiencia laboral
Senior Associate
Google • Tiempo completo
Oct 2023 - Aug 2025 • 1 yr 10 mos
Experienced in resolving escalated billing issues, troubleshooting complex payment discrepancies, and ensuring seamless account reconciliation. Expertise in refining inputs for machine learning models and ensuring optimal performance for AI Gemini systems.
Customer Solutions Analyst
ZoomInfo • Tiempo completo
Feb 2023 - Jan 2024 • 11 mos
Provide product, troubleshooting & workflow guidance to ZoomInfo customers. Mentoring the new joiners in product understanding.
Senior Analyst
Tech Mahindra • Tiempo completo
Feb 2017 - May 2020 • 3 yrs 3 mos
Assisting employees with their technical issues inside VDI and Citrix and adding groups for users in active directory to get access for tools.
3 Reseñas
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Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
1-3 de 3 reseñas
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jasgillsidhu
India
Suhail completed the task I assigned to him efficiently. He maintained clear and consistent communication throughout the project, regularly providing updates and asking questions whenever needed. I’m very satisfied with the work he delivered.
Útil?
bhavya_shree27
India
Útil?
lagositho
India
I was a bit skeptical working with a new freelancer but I don’t regret it at all. The outcomes were terrific !!
Útil?
