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stanley_r_it

Stanley R

@stanley_r_it

ITSM Consultant

Francia
Francés, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced Project Management Assistant (AMOA) and Change Manager with a strong background in functional administration and business analysis. I specialize in managing complex transport systems, coordinating user training for large-scale deployments, and performing functional testing and CRM configuration to optimize business processes.... Lee más

Habilidades

s
stanley_r_it
Stanley R
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de proyectos
I will support your IT projects with business analysis, and amoa
DeUSD 100 / proyectoMás información

Experiencia laboral

RATP

RATP

Tiempo completo • 5 yrs 3 mos

Change Manager (Assistant Project Manager)

Sep 2022 - Present • 3 yrs 11 mos

Leading change management for 19,000 bus drivers across 23 centers. Responsibilities include defining communication plans, conducting user training on new onboard systems, and providing functional support. Managed the creation of an HMI simulator for the onboard system and coordinated monthly project monitoring meetings to communicate updates and impacts of new software versions.

Functional Administrator

Sep 2021 - Sep 2022 • 1 yr

Managed the verification process for line description parameters across 354 lines. Conducted review points with Line Team Managers, updated data based on identified discrepancies, and drafted tracking documentation. Provided operational support by leading weekly monitoring meetings, assigning tasks to team members, and maintaining operational data following field evolutions.

Tester

Sep 2021 - Jan 2022 • 4 mos

Executed acceptance tests and tracked anomalies for transport systems. Managed the acceptance action plan and assigned tasks to a team of 10 people. Configured lines for new transport offers, updated mapping tool IDs, and ensured consistency between new and existing routes. Monitored deployment plans and verified system functionality during production launches.