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sovereigncrm

Dami R

@sovereigncrm

Video Conferencing and VoIP Architect, Microsoft Teams, 3CX, Dialpad

Reino Unido
Inglés, Español, Francés, Alemán
Parte de la información aparece en idioma inglés.
Sobre mí
I am Dami an Enterprise Communication Architect specializing in high-security, automated video and voice hubs. Whether you need Microsoft Teams/3CX/Amazon Chime for global operations, specialized stacks like Zoho Meeting/RingEX/GoTo/Ringover, or AI-first tools like Dialpad/Lark/Whereby/Connect, I deliver 99.9% uptime. I specialize in Streem AR for remote field support and Dialpad/RingSense AI for automated meeting intelligence. I bridge the gap between your CRM and your communication tools to automate your growth. Let’s build your elite ecosystem.... Lee más

Habilidades

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sovereigncrm
Dami R
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Porfolio

Experiencia laboral

Video Conferencing and Unified Communications Specialist

Kannon Agency • Freelance

Oct 2025 - Present • 8 mos

As a Video Conferencing and Unified Communications Specialist at Kannon Agency, I focus on implementing and optimizing advanced video communication systems for corporate clients. My responsibilities include: Designing and deploying customized setups for platforms such as Microsoft Teams, Zoom, 3CX, and Dialpad. Conducting comprehensive needs assessments to determine client requirements and ensuring the selected software solutions align with their business objectives. Overseeing the seamless integration of communication tools with existing CRM systems, leading to improved productivity and streamlined operations. Providing hands-on training and support to clients, ensuring they harness the full potential of their new communication platforms. Implementing security protocols, including Multi-Factor Authentication (MFA) and DNS verification, to safeguard client data and maintain compliance with industry standards. Key Achievements: Successfully completed over 50 video conferencing setups, resulting in an average 30% increase in client engagement and productivity. Achieved a 99.9% uptime across all deployed solutions, enhancing client satisfaction and trust. Developed training materials and guides that improved user adoption rates by 40%.