s
sonucharlie

Muhammad Ahmad

@sonucharlie

Technical Support Specialist

Pakistán
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Your customers don't wait. Neither do I. 200+ chats/shift. 75% CSAT. 30-sec response. 7-min handling time. 24/7 chat, email & phone support — resolving complaints, orders, billing, and refunds fast, no back-and-forth. Currently supporting drivers & passengers at scale for a fast-growing ride-sharing platform. I stay calm and fast under real pressure. I don't just "handle" support — I run it like a system. Every conversation is a chance to retain a customer. Ready to stop losing customers to slow support? Message me before you order — let's get started... Lee más

Habilidades

s
sonucharlie
Muhammad Ahmad
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will provide fast, friendly, and professional live chat support services
DeUSD 5 / proyectoMás información

Porfolio

Experiencia laboral

inDriver

Office Support Specialist

inDriver • Tiempo completo

Aug 2022 - Present • 3 yrs 11 mos

I assist drivers and passengers with their queries, issues, and feedback, ensuring a smooth and satisfying customer experience. I also manage driver acquisition and retention, creating and implementing marketing strategies and campaigns to attract and retain drivers on the platform.