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@simongamer
Junior DevOps Engineer, IT Infrastructure, Linux and Azure Administration
Portugal
Inglés, Portugués, Español
Sobre mí
Hello! I'm a passionate IT Infrastructure Specialist and Junior DevOps Engineer who enjoys building reliable, secure, and scalable environments.
I have hands-on experience working with Windows Server, Linux, virtualization, cloud technologies, and infrastructure automation. My background includes supporting enterprise IT environments as well as designing and maintaining personal lab environments where I continuously develop and test modern DevOps practices.
I focus on delivering clean, documented, and reliable solutions while maintaining clear communication throughout every project.
Habilidades
Simão
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Administración del servidor
I will remotely set up your home lab, proxmox, or server in 1 hour
Contenerización de DevOps
I will deploy, fix, and optimize your docker containers with docker compose
Experiencia laboral
Field Support Specialist
Sport Lisboa e Benfica • Tiempo completo
Jul 2025 - Present • 1 yr
•Provide on-site and remote field support for end-users, troubleshooting hardware, software, and mobile device issues in a high-availability sports organization environment. • Support Windows 10/11 workstations, laptops, mobile devices, and peripheral equipment (printers, scanners, docking stations, POS Systems). • Manage user access and permissions in Active Directory, including account provisioning, password resets, group membership, and basic GPO-related tasks. • Administer and troubleshot network printers and print servers, resolving connectivity and driver issues. • Assist in the basic management and monitoring of Windows Servers, ensuring service availability for core systems. • Collaborate with network teams, perform troubleshooting and investigative work related to connectivity, access issues, and infrastructure incidents. • Ensure proper escalation, documentation, and follow-up of incidents and service requests according to internal IT procedures. • Deliver firsthand support during events and operational activities, ensuring minimal downtime and rapid issue resolution.
ServiceDesk Specialist
CaixaBank • Tiempo completo
Mar 2023 - Jul 2025 • 2 yrs 4 mos
•Provided first/2nd Line support across Windows 10/11 enterprise environments, ensuring minimal downtime in a financial services context. •Managed Active Directory accounts, permissions, and Group Policies, including file share and print services. • Supported enterprise applications and Office 365 (Exchange, Outlook, Teams, SharePoint). • Delivered incident management and request fulfillment using ServiceNow, Remedy, and Easy Vista. • Performed remote troubleshooting of network devices (switches, routers) and monitored critical circuits to maintain service continuity. • Created technical documentation and knowledge base articles to streamline support.
